This policy explains what personal information databoxe collects through this website and during client projects, how we use it, and the choices you have.
1. Who we are
databoxe is a software and mobile app development agency located at House: 08, Road: 13/A, Sector: 06, Uttara, Dhaka-1230, Bangladesh. You can reach us on 01792-288555.
2. Information we collect
- Details you send through the contact form: name, phone number, email, budget range and project description.
- Information you share during calls, meetings and project communication.
- Basic technical data from your visit, such as browser type, device, pages viewed and approximate location from your IP address.
- Billing details needed to issue invoices and receive payments.
3. How we use it
- To reply to your enquiry and prepare estimates and proposals.
- To deliver, support and invoice the services you request.
- To improve this website and understand which pages are useful.
- To meet legal, tax and accounting obligations in Bangladesh.
We do not sell your personal information and we do not send marketing messages without your consent.
4. Sharing
We share information only with service providers that help us run the business, such as hosting, email, analytics and payment providers, and only as much as they need. We may also disclose information when required by Bangladeshi law or a lawful request from authorities.
5. Client project data
When we build software for you, we may access your users' data, source code or business records. We use this access only to perform the agreed work, keep it confidential, and return or delete it at the end of the project unless the contract says otherwise. A separate non-disclosure or data processing agreement can be signed on request.
6. Cookies
This website may use essential cookies and privacy-friendly analytics to measure visits. You can block or delete cookies in your browser settings. The site will still work without them.
7. Security & retention
We use access controls, encrypted connections and restricted accounts to protect information. No system is completely secure, but we work to prevent unauthorised access. We keep enquiry data for up to 24 months and project and billing records for as long as the law requires.
8. Your rights
You can ask us to show, correct or delete the personal information we hold about you, or to stop contacting you. Call us or visit the office and we will respond within 30 days.
9. Changes & contact
We may update this policy from time to time. The date at the top shows the latest version. Questions about privacy can be sent to databoxe at House: 08, Road: 13/A, Sector: 06, Uttara, Dhaka-1230, or by phone on 01792-288555.